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Working in a contact center is stressful. No one dreams of being a call center agent, and the work can often feel thankless.
When was the last time you personally thanked a customer service employee for a job well done? A simple note of encouragement can go a long way! In honor of Customer Service Week, ICMI is making it easy for you to say thanks.
Send a free e-card to a call center agent, customer experience officer, or workforce management analyst in your organization.
Curious to see how others are celebrating Customer Service Week, or looking for a little inspiration? Follow along below for live updates and pictures from all the action on Twitter.
Happy Customer Service Week from the team at ICMI!
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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