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Happy Customer Service Week!

By Erica Marois | Date Published: October 08, 2014 - Last Updated August 22, 2018 | Comments

Working in a contact center is stressful.  No one dreams of being a call center agent, and the work can often feel thankless.

When was the last time you personally thanked a customer service employee for a job well done?  A simple note of encouragement can go a long way!  In honor of Customer Service Week, ICMI is making it easy for you to say thanks.

Send a free e-card to a call center agent, customer experience officer, or workforce management analyst in your organization. 

Curious to see how others are celebrating Customer Service Week, or looking for a little inspiration?  Follow along below for live updates and pictures from all the action on Twitter.

Happy Customer Service Week from the team at ICMI!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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