Published: September 17, 2014 | Comments
Customer Service Week is right around the corner (October 6-10). Is your contact center prepared to celebrate the special occasion?
In this video ICMI community specialist Erica Strother chats with contact center leaders Al Hopper, Jenny Dempsey, Jeremy Watkin, and Sean Hawkins to get their take on unique ways to celebrate Customer Service Week 2014.
Watch and find out why Customer Service Week really matters, and how your contact center can celebrate without breaking the bank.
Do you have suggestions to add? Share them in the comments, or tweet us using the hashtag #CSWeek14.