ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

#CCExpo14 Thought Leadership Panel: Online Chat

Why haven't contact centers been faster in adopting chat customer support?

In this thought leadership panel from Contact Center Expo and Conference, our expert panelists share their take on chat adoption rates, chat metrics, live chat technology, and more.

Watch and learn how to position your contact center for online chat success.

More Resources