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Live from Call Center Demo and Conference: Day 2

By Erica Marois | Published: October 22, 2013 | Comments

Day 2 of Call Center Demo and Conference is underway, and we have many exciting things in store!  Today we open up the expo hall, kick off Passport to Prizes, Dare2Share, and hear from exciting keynote and session speakers.

The morning began with a bonus educational session from ICMI: How to Achieve a "winning" Contact center Through Expert Training. 

Next up: a keynote presentation from Lisa Ford.

Follow along here for live updates and photos throughout the day.  And be sure to follow the action on Twitter: #CCDemo13.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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