By
Erica Marois
| Published: June 06, 2013
| Comments
Last week we polled community members to find out how engaged they consider their customers to be with their company. 43% answered "extremely engaged", 38% said "moderately engaged" and 19% said "moderately disengaged."
Tune in to our webinar, "Customer Engagement: The Agent Value to the Multi-Channel Contact Center" and find out how you can improve upon your customer engagement level.