By
Erica Marois
| Published: September 26, 2013
| Comments
Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.
Over the past few weeks, we've introduced you to several of our event speakers. Now, we want to introduce you to some of our exhbitors as well. Between now and October 21, we'll be posting a series of video interview with some of the exhbitors you'll get the chance to meet in Atlanta.
In this third video, ICMI Community Specialist Erica Strother interviews Jennifer Cason of TantaComm. Find out what cool things TantaComm will be highlighting at their booth, what TantaComm's most looking forward to doing at the conference, and how Jennifer thinks companies should be using quality monitoring to improve not just the customer experience, but the organization as a whole.