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Call Center Demo and Conference Sneak Peek with LiveOps

By Erica Marois | Published: October 10, 2013 | Comments

Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.

Over the past few weeks, we've introduced you to several of our event speakers.  Now, we want to introduce you to some of our exhbitors as well!

In this video, ICMI marketing Manager Sandra Kemp interviews Ann Ruckstuhl of LiveOps.  Find out what LiveOps will be showcasing at their booth, what Ann is most looking forward to learning at the conference, and what advice she would offer for training agents to handle new and emerging channels.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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