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Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.
Over the past few weeks, we've introduced you to several of our event speakers. Now, we want to introduce you to some of our exhbitors as well!
In this video, ICMI marketing Manager Sandra Kemp interviews Ann Ruckstuhl of LiveOps. Find out what LiveOps will be showcasing at their booth, what Ann is most looking forward to learning at the conference, and what advice she would offer for training agents to handle new and emerging channels.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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