Hotel & Travel
In partnership with Convention Housing Partners (CHP), we're able to offer you convenient and affordable options for your trip. Take advantage of special rates and discounts available only through Convention Housing Partners and ICMI's Contact Center Expo 2023 hotel room block. Please note that all Contact Center Expo activities take place at the Loews Royal Pacific Resort.
Loews Royal Pacific Resort at Universal Orlando
6300 Hollywood Way | Orlando, FL
In partnership with Convention Housing Partners (CHP), we're able to offer you convenient and affordable options for your trip. Take advantage of special rates and discounts available only through Convention Housing Partners and ICMI's Contact Center Expo 2023 hotel room block. Rates and availability are limited, so please book early for the best selection.
Please note: Please mention ICMI CC Expo 2023 to receive our discounted rate and contact them by:
- Phone: Toll Free (866) 276-3940 International (415) 813-6088 ext. 25.
- Email [email protected]
- The Reservations team is available from 7am to 5pm local time on weekdays
Discounted hotel rates of $269/night plus tax is dependent upon availability so book early to take advantage of our specially negotiated rates!
All ICMI attendees staying at Loews Royal Pacific Resort are eligible for the following Theme Park Benefits:
Additional Hotel & Travel Information
Hotel Parking Information
Loews Royal Pacific Resort Parking Rates
Self-parking: $18.00 plus tax for each vehicle per day for all ICMI attendees (regular rate $28.00 plus tax per vehicle per day)
Valet parking: $23.00 plus tax for each vehicle per day for all ICMI attendees (regular rate $37.00 plus tax per vehicle per day)
Electric Car Chargers
Five parking spots are available on-site that are accessible to electric car chargers
Attendant at the front gate will direct you to the locations
Directions & Transportation to Loews Royal Pacific
The Loews Royal Pacific Resort is approximately a 25-minute drive from Orlando International Airport (MCO)
Hertz on-site desk: 407.397.7941 (Note: the desk is not always staffed)
Contact Hertz directly
Transportation to and from Orlando International Airport
There is not currently an airport shuttle option
Book airport transportation of your choice of shuttle vans or executive cars through Airport Parking Reservations
Directions on accessing the Universal Orlando parks
By water taxi- located in the back of the hotel (this will transfer you to CityWalk, where you can walk to Islands of Adventure and Universal Studios Orlando)
Bus stop- outside of the hotel lobby (will transfer you to CityWalk and Volcano Bay)
Path walkway access directly from the hotel (to Universal Studios or Islands of Adventure)
To purchase tickets to Universal Studios, Islands of Adventure, and Volcano Bay
Contact Universal Orlando
Visit the concierge desk located in the hotel lobby
Halloween Horror Nights are also happening in October at Universal Orlando throughout the month of October
Transportation to Other Theme Parks and Area Attractions
Transportation to other theme parks and attractions may also be scheduled at the concierge desk. Additional charges may apply
Notice Of Unauthorized Housing Providers
Convention Housing Partners (CHP) is the only hotel provider endorsed by ICMI's Contact Center Expo. As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole ICMI's Contact Center Expo 2023 approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided. Any offers from other hotels and/or housing agencies are not endorsed by ICMI's Contact Center Expo. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.