Shuttle Bus Schedule for those staying at the Gaylord Palms and Caribe Royale hotels.
In partnership with Convention Housing Partners (CHP), we're able to offer you convenient and affordable options for your trip. Take advantage of special rates and discounts available only through Convention Housing Partners and the ICMI Contact Center Expo 2022 hotel room block. Please note that all Contact Center Expo activities take place at the Omni Orlando Resort at Championsgate.
Caribe Royale Orlando Resort
8101 World Center Dr | Orlando, FL | Free Shuttle Service to/from Omni | View Shuttle Schedule
A room block for Contact Center Expo has been reserved at the Caribe Royale Orlando Resort. Shuttle service will be provided to and from the Championsgate from the Caribe Royale. Schedule to Come.
Please note: The booking link is now closed but the Caribe Royale Orlando can still accommodate ICMI attendees. Please mention ICMI CC Expo 2022 to receive our discounted rate and contact them by:
- Phone: (800) 823-8300, Option 2. Reservations Team is available from 8am to 10pm local time on weekdays, 8am to 8pm local time on weekends
- Email [email protected]
Discounted hotel rates of $229/night plus tax is dependent upon availability so book early to take advantage of our specially negotiated rates!
All ICMI attendees who book through our hosting site will have the Resort Fee discounted to $15/night plus tax which covers:
Gaylord Palms Resort and Convention Center
6000 W Osceola Pkwy | Kissimmee, FL | Free Shuttle Service to/from Omni | View Shuttle Schedule
Please note: The ICMI room block at the Gaylord Palms has closed. If you have an existing reservation and need to cancel or make a modification, please contact the resort's reservation team directly at (877) 491-0442.
Omni Orlando Resort at Championsgate
Conference Hotel | 1500 Masters Blvd| Championsgate, FL
Please note: The ICMI room block at the Omni Orlando Resort at Championsgate has closed. If you have an existing reservation and need to cancel or make a modification, please contact the resort's reservation team directly at (800) 843-6664.
Additional Hotel & Travel Information
Hotel Parking Information
Omni Orlando Resort at Championsgate Parking Rates
$35 per day/night
- Overnight: $26
Electric Car Charges
- Six parking spots are available on site that are accessible to electric car chargers.
- Parking attendant will direct you to the locations.
Gaylord Palms Resort & Convention Center Parking Rates
- Valet Parking: $40 per day plus tax
- Self Parking: $20 per day plus tax
Caribe Royal Orlando Resort Parking Rates
- Self-parking: $28 plus tax, per night, per vehicle
- Non-registered Hotel Day guest: $30 plus tax per vehicle
- Valet: $35 plus tax, per vehicle
Directions & Transportation to Omni Orlando Resort at Championsgate
The Omni Orlando Resort at Championsgate is approximately a 25 minute drive from the Orlando International Airport.
Transportation to and from Orlando International Airport
- There is not currently an airport shuttle option.
- Book airport transportation of your choice through Mears Transportation.
Transportation to Walt Disney World® Theme Parks
Complimentary scheduled transportation is provided to EPCOT and Disney's Magic Kingdom® (the Walt Disney World® transportation center that accesses all Disney attractions). The hotel currently offers 6 departures and 4 to 5 return trips, daily. Please see the concierge for the scheduled times and to reserve your transportation. The hotel suggests 24-hour* advance reservations to guarantee specific departures from the resort. You may visit the concierge desk or call (407) 238–6505.
*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.
Transportation to Other Theme Parks and Area Attractions
Transportation to other theme parks and area attractions may also be scheduled at the concierge desk. Additional charges will apply.
Directions & Transportation to Gaylord Palms Resort and Convention Center
The Gaylord Palms Resort and Convention Center is approximately a 20 minute drive from the Orlando International Airport.
Airport Shuttle Service
Gaylord Palms partners with Mears Transportation to ensure you have a top-notch experience. A member of Mears Transportation can bring you from Orlando International Airport to the hotel as part of their 24-hour airport shuttle service. There is a charge for the service. To secure your shuttle reservation, call Mears Transportation's 24-hour reservations line at (407) 423-5566.
Shuttle to/from Omni Orlando Resort at Championsgate
Shuttle service will be provided to and from the Championsgate from the Gaylord. View Shuttle Schedule.
Shuttle Service to Theme Parks
Transportation is included in your resort fee. Gaylord Palms offers a shuttle bus service to Walt Disney World® theme parks and the Downtown Disney® area. Shuttles to SeaWorld Orlando® and Universal Studios® Florida are $21* per person round-trip. To make your reservation, please contact our concierge at least 6 hours prior to pick-up. Prices subject to change.
Directions & Transportation to Caribe Royal Orlando Resort
The Caribe Royal Orlando Resort is approximately an 18 minute drive from the Orlando International Airport.
Shuttle Service to Theme Parks
As part of the Hotel Fee per night, plus tax, we offer transportation to some of the Walt Disney World® theme parks and an evening shuttle to Disney Springs™. You must stop by our concierge desk in our main lobby to reserve your transportation.
Notice Of Unauthorized Housing Providers
Convention Housing Partners (CHP) is the only hotel provider endorsed by ICMI Contact Center Expo. As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole ICMI Contact Center Expo 2022 approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided. Any offers from other hotels and/or housing agencies are not endorsed by ICMI Contact Center Expo. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.