Digital Event Resources
Find Event Resources and How-To's for ICMI Contact Center Expo: A Digital Experience
Please note, these resources are for reference only. ICMI Contact Center Expo: A Digital Experience is custom built and may differ slightly from the tutorials below. If you continue to have issues accessing your account or have any other questions, please contact the ICMI Contact Center Expo: A Digital Experience Customer Service Team.
How to Log In for the First Time
Once you have registered and the ICMI Contact Center Expo: A Digital Experience event platform goes live, your profile will be automatically created. You’ll receive an email with a button directing you to a login page where you will create your new password specifically for accessing the ICMI Contact Center Expo: A Digital Experience.
If you don't see this email in your mailbox, please check your spam and whitelist [email protected].
Please note - registration is required for access. Free registration is available. Sign up here.
How to Log In With An Account
Access your ICMI Contact Center Expo profile on login.swapcard.com by entering the email you used to register for ICMI Contact Center Expo: A Digital Experience and the password you created for the event platform. Then, click on the green arrow to connect.
If you've forgotten your password after entering your email, click on "Send me a magic link" to receive an email to reset your password.
Video Tutorials
Sessions
Learn how to access sessions and content at ICMI Contact Center Expo: A Digital Experience.
Networking with Peers
Learn how to network with other attendees at ICMI Contact Center Expo: A Digital Experience.
Interacting with Sponsors
Learn how to find virtual exhibit booths at ICMI Contact Center Expo: A Digital Experience.