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Pass & Pricing Details

Digital Experience Standard Pass*
October 6 -7, 2021
Special Price:
Free through 9/10
$199 9/11- 9/24
$399 after 9/25
Pass includes:
  • Bonus pre-show discussion groups and content
  • 30+ Timely & Actionable Conference Sessions
  • Video Discussion Groups 
  • Keynote Presentations
  • Sponsored Content -- Solutions Spotlight Sessions, Research, Demos, and more
  • AI-Fueled Networking
  • Virtual Happy Hours
  • Games, prizes, giveaways
  • Group Chats
  • On-demand access to all content through 12/31/21

Complimentary Pass Policy

This pass is for approved end-users only and must be pre-approved by the Event Manager.   Register Now >


*Conference passes are available for registrants with customer facing contact centers. ICMI will identify non-exhibiting vendors and/or sales roles upon registration for the event. Those who are determined to be a non-exhibiting vendor and/or having a sales role will be denied access to end-user conference pass pricing and will be subject to denial of pass.


ICMI Contact Center Expo is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact the sales team at [email protected] to arrange a meeting.



Cancellation Policies

Digital Experience: If you need to cancel, you may do so through Friday, March 26, 2021 and you will be refunded any fees paid minus a $10 credit card processing fee. The event platform will open for pre-show networking and activities the week of March 29, 2021. As such, no refunds are available from March 27, 2021 thru to the event.