CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Exhibit & Sponsorship Opportunities

Premier Event for Contact Center & CX Professionals 

ICMI’s Contact Center Expo brings together professionals seeking to elevate customer experiences—addressing customer interactions, system stability and accessibility. Contact center professionals turn to our event for practical strategies to tackle common industry hurdles, making it a prime opportunity to engage decision makers.

Exhibiting at the contact center industry's can’t-miss event puts your company at the forefront of the minds of the industry’s most qualified buyers, spanning a diverse range of job titles, functions and vertical sectors.

Download the sponsorship brochure to explore a variety of booth and sponsorship packages suitable to any budget or marketing goal.


Meet Your Next Customer at #CCExpo 

ICMI has a proven track record of consistently delivering the highest quality community of contact center professionals.

  • 100% are involved in purchase decisions
  • 76% are Supervisor Level+

Explore the sample attendee list to see who you can expect to meet at ICMI’s events.

Previous ICMI Sponsors

What Past Exhibitors Have to Say

"Very well organized and objective event. We had many enriching conversations with customers and partners, and we were successful with our main goal: Lead Generation and Brand Awareness. We look forward to next year."

Jose Augusto Reanho 
Technical Director - Contact Center, Unify/Mitel

"ICMI's CC Expo is a great event to connect with the frontline decision makers for contact centers. Almost everyone attending the event is genuinely curious about the latest best practices for operating a modern contact center – and is willing to embrace emerging technology to improve their operations. A wonderful opportunity to get direct market feedback for any industry vendor."

Jim Schweitzer
SVP, Vision Point Systems

"ICMI was both informative and a great way to meet people who are looking at solutions to their challenges."

Rob Dwyer 
Customer Engagement, Happitu 

Get In Touch With Our Team 

Ready to get started? Contact our sales team to request more information on pricing and availability. For any immediate questions, please contact [email protected].


Reach the Contact Center Industry Year Round

ICMI is the official media site of #CCExpo and your direct line to thousands of contact center and customer service professionals seeking insights and solutions to improve the contact center. Our wide breadth of marketing solutions, from advertising and lead generation programs to custom content, provides the tools and expertise you need to exceed your 2024 marketing goals

Download the Media Kit to explore various marketing solutions to engage with the contact center community beyond ICMI’s events.