Product Categories: Agent Desktop Software, Analytics Software/Customer Analytics, Call Mgmt: ACD, IVR, PBX, CallBack Software, Cloud Solutions, Contact Center Resources, CRM Solutions, Customer Satisfaction Surveys (NPS, VOC, etc), Employee Benefits, Incentives/Gamification, Long Distance Phone Service, Multichannel/Omnichannel Suites, Phone/Data/Internet, Quality Monitoring & Coaching, Self-Service Tools, Social Media / Chat / Mobile Support, Speech & Language Services, Training, on-site or virtual, Video Support, WebRTC, Workforce Optimization/Performance Mgmt, Artificial Intelligence, Customer Experience, Knowledge Management
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications with the leading combined contact center, voice, video, chat, and API cloud platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and transform their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.