Balto Software
Booth Number: Balto
Website: https://balto.ai/
LinkedIn: https://www.linkedin.com/company/baltosoftware
Product Categories: Agent Desktop Software, Analytics Software/Customer Analytics, Artificial Intelligence, Call Mgmt: ACD, IVR, PBX, CallBack Software, Cloud Solutions, Customer Experience, Employee Benefits, Incentives/Gamification, Employee Services/Benefits, Quality Monitoring & Coaching, Self-Service Tools, Speech & Language Services, Training, on-site or virtual, Workforce Optimization/Performance Mgmt
Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Today, Balto has guided over 170 million calls, provided over 200 million real-time recommendations, and driven millions in increased revenue. Balto.ai