Contact Us - Contact Center Expo 2019 | ICMI

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Phone: ICMI, 800-672-6177;  Expo Conference Registration, 866-535-8988
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This conference was a game changer for me. There were so many concepts around metrics and coaching that we have been trying to implement, and those same concepts were discussed here. I was able to take what we have already done, mix in some of these amazing ideas from the conference, and build something that will totally change our contact center for the better!

Haley Birdyshaw , Sponsor and Donor Relations Operations Analyst, Compassion International

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   © 2019 Informa PLC, All Rights Reserved.