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Chicago, IL | October 28-30, 2019
Hyatt Regency Chicago

Experience the ICMI Difference!

Helping You Put the Pieces of the Puzzle Together

Here you will be part of a community and experience a keen feeling of belonging. You'll find approachable speakers eager to share their knowledge. Other contact center pros like you will gravitate together to discuss the latest trends, achievements, and challenges. You'll return to the office with a renewed passion and an action plan to make improvements. Join us this October in Chicago!

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