Hotel & Travel - Conferences in Chicago, IL | ICMI Hotel & Travel - Conferences in Chicago, IL | ICMI

CC Connections is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Dallas, TX | October 12-14, 2020
Dallas Sheraton

Receive Updates

Join our mailing list to receive news and announcements.

Thank you for signing up to receive updates.

Venue, Hotel & Travel

Chicago Contact Center Connections


Downtown Chicago

All conference activities will take place at the Hyatt Regency Chicago. Off the banks fo the Chicago River, this luxurious hotel is located among Chicago's world-class shopping and restaurants. Plus it's just a short 5 minute walk off the Magnificent Mile, Millennium Park and the McCormick Tribute Plaza where you can view the Cloud Gate sculpture (commonly known as The Bean). 

Conference Location

All conference activities will take place at the:
Hyatt Regency Chicago
151 E. Wacker Drive
Chicago, IL 60601
(312) 565-1234

 Rates include: 

  • Complimentary daily access to the workout room/gym
  • In room coffee service
  • Free local phone calls
  • Complimentary basic guestroom internet
Book your room now - check for availability and rates.


While ICMI makes every effort to secure an adequate amount of hotel rooms, we expect the rooms to sell out quickly. We STRONGLY encourage you to book early to avoid a sold-out situation. The hotel rate is available for select dates, so please check with the hotel for available rates, especially if extending your stay or coming in early.

General questions about housing?

Please Contact Us

Special Bulletin Regarding Housing at this Event

As Contact Center Connections draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole UBM-approved Hotels for the event. UBM, in our efforts to provide exhibitors and attendees with a quality event, encourages you to book your housing accommodations using the reservation phone numbers and/or links provided to attendees. Any offers from other hotels and/or housing agencies are not endorsed by Contact Center Connections. You may advise UBM of any unauthorized solicitations via email.