Hotel & Travel - Conferences in Chicago, IL | ICMI Hotel & Travel - Conferences in Chicago, IL | ICMI

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Dallas, TX | October 12-14, 2020
Dallas Sheraton

Venue, Hotel & Travel


Downtown Dallas

All conference activities will take place at the Sheraton Dallas. Perfectly situated, nestled in the city's downtown district, near American Airlines Center, Fair Park and the diverse Deep Ellum neighborhood, Sheraton Dallas Hotel will most assuredly exceed your expectations.

Conference Location

All conference activities will take place at the:
Sheraton Dallas
400 North Olive Street
Dallas, TX 75201


ICMI Contact Center Connections 2020 Exclusive Rate:

$205 plus tax per night. Rate is dependent on availability and expires Monday, September 21, 2020. Rate includes:

  • Complimentary guest room internet access
  • $5 discount on self-parking (Currently $23 plus tax) 

To make reservations online, click here. 

To make reservations over the phone, contact the Hotel's Central Reservations line at 1-888-627-8191 and mention "ICMI Contact Center Connections 2020" to receive our exclusive rate. 



While ICMI makes every effort to secure an adequate amount of hotel rooms, we expect the rooms to sell out quickly. We STRONGLY encourage you to book early to avoid a sold-out situation. The hotel rate is available for select dates, so please check with the hotel for available rates, especially if extending your stay or coming in early.

General questions about housing?

Contact Us

Special Bulletin Regarding Housing at this Event

As Contact Center Connections draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole UBM-approved Hotels for the event. UBM, in our efforts to provide exhibitors and attendees with a quality event, encourages you to book your housing accommodations using the reservation phone numbers and/or links provided to attendees. Any offers from other hotels and/or housing agencies are not endorsed by Contact Center Connections. You may advise UBM of any unauthorized solicitations via email.