Call Center Demo and Conference Sneak Peek with 8x8
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Call Center Demo and Conference Sneak Peek with 8x8

Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.

Over the past few weeks, we've introduced you to several of our event speakers.  Now, we want to introduce you to some of our exhbitors as well!

In this video, ICMI community specialist Erica Strother interviews Mike Reinhart of 8x8.  Find out what 8x8 will be showcasing at their booth, what Mike is most looking forward to learning at the conference, and what advice he has to offer for effectively managing customer relationships.

Want more advice on effectively managing your customer relationships?  Check out this brief, but powerful educast.

Topics: Strategy & Planning, Site Operations, Technology


More from Erica Marois


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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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