By
Erica Marois
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Date Published: July 01, 2025 - Last Updated July 01, 2025
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Comments
Are you ready to transform your contact center into a powerhouse of engaged, loyal agents? If you’re tired of high turnover and disengaged teams, then you can’t afford to miss Sarah Caminiti’s session at ICMI’s Contact Center Expo 2025.
Sarah will take the stage on Tuesday, October 29, 2025, at 10:30 AM at the Loew’s Royal Pacific in Orlando, Florida, to deliver her can't miss breakout,
“The Retention-Ready Leader: How to Build a Leadership Culture That Keeps Agents Engaged.”
Sarah will reveal the secrets to building a leadership culture that not only keeps agents happy but also drives long-term retention. You’ll walk away with actionable strategies to create a thriving, engaged workforce that delivers results.
Who is Sarah Caminiti?
Sarah is a sought-after Retention Strategist and Leadership Consultant who has helped organizations of all sizes (from startups to global enterprises) turn agent retention into a competitive advantage. Her insights have transformed countless teams, and now she’s ready to share them with you.
Don’t Wait! Register Now Before Prices Go Up
Super Early Bird rates end July 25, 2025. Use code CONNECT20 to save an extra 20% on any conference pass.
Watch the exclusive interview below to meet Sarah and find out why she's excited about speaking at ICMI's Contact Center Expo this year!
CCExpo Speaker Spotlight - Sarah Caminiti by Erica Marois