June 23-24, 2022 9:30 am-5:30 pm ET |
Succeeding with Contact Center Metrics |
$1,499 |
July 12-13, 2022 9:30 am-5:30 pm ET |
Contact Center Management Boot Camp |
$1,499 |
Jul 22, 2022 9:30 am-5:30 pm ET |
Workforce Management Principles |
$999 |
August 9-12, 2022 9:30 am-5:30 pm ET |
Workforce Management Boot Camp |
$2,199 |
August 23-24, 2022 9:30 am-5:30 pm ET |
Customer Experience Accelerator Boot Camp |
$1,499 |
September 2-30, 2022 9:30 am-5:30 pm ET |
Supervisor Leadership Development Program |
$2,199 |
Sep 2, 2022 9:30 am-5:30 pm ET |
SLDP Day 1 - Contact Center Supervisor Fundamentals |
$699 |
Sep 9, 2022 9:30 am-5:30 pm ET |
SLDP Day 2 - People Management for Supervisors |
$699 |
Sep 16, 2022 9:30 am-5:30 pm ET |
SLDP Day 3 - Metrics and Data for Supervisors |
$699 |
September 22-23, 2022 9:30 am-5:30 pm ET |
Contact Center Management Boot Camp |
$1,499 |
Sep 30, 2022 9:30 am-5:30 pm ET |
SLDP Day 4 - Contact Center Coaching for Supervisors |
$699 |
Oct 7, 2022 9:30 am-5:30 pm ET |
Workforce Management Principles |
$999 |
October 17-18, 2022 9:30 am-5:30 pm ET |
Advanced Workforce Management |
$1,499 |
November 3-4, 2022 9:30 am-5:30 pm ET |
Contact Center Management Boot Camp |
$1,499 |
November 7-10, 2022 9:30 am-5:30 pm ET |
Workforce Management Boot Camp |
$2,199 |
November 16-17, 2022 9:30 am-5:30 pm ET |
Contact Center Strategy and Leadership |
$1,499 |
December 5-8, 2022 9:30 am-5:30 pm ET |
Supervisor Leadership Development Program |
$2,199 |