ICMI is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Advanced Workforce Management
Artificial Intelligence in the Contact Center
Contact Center Coaching For Supervisors
Contact Center Quality Workshop
Metrics and Data For Supervisors
Next Level Workforce Management
The Workforce Management Bootcamp