Join us on Wednesday, April 15, at 2:00 PM ET for an interactive and informative hour on how to manage highly engaged teams.
Providing consistent service for customers is key to building great customer experience (CX). Work from home agents who collaborate with their teammates and who are engaged in—and rewarded for—their work are likely to raise the level of service while retaining that consistency across the board. Appropriate rewards for the achievement of clear goals can help keep agents on track for continuous improvement while working from home.
In this webinar, you will learn:
- How consistency improves customer experience (CX)
- How data-driven gamification and rewards keep remote agents engaged
- How clear understanding of business goals contributes to improvement
You will come away from the webinar better equipped to manage highly engaged teams by providing clear goals and personalized rewards.
Reserve Your Spot!