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About The Author

Headshot for Josh Streets
Josh Streets

Josh Streets lives life with one purpose, “To bring out the best in people and their businesses.”  He is a trusted advisor to executives and organizations around the country regarding contact center, operations, technology and leadership performance. Josh is an entrepreneur, consultant and mentor whose firm works with clients on a range of projects focused on contact centers, operations, technology, customer experience and leadership.


Josh learned the importance of high performing leadership and honed his business skills early by serving in Fortune 500 senior leadership roles over the course of nearly two decades before creating Scoreboard Group Consulting. Since 2015, they have worked with medium and major sized companies on strategic business performance projects.


Along with finishing his upcoming book ‘Fix the Root, Get the Fruit’, Josh spends a great deal of time traveling with his family and also serves the needs of several non-profit organizations or causes.


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