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Who Do You Follow?: Nominate Your Top Thought Leaders for 2024

CommunicationThe contact center industry is in a state of flux, and the only way to stay on top of the rapid pace of change is to learn at an even quicker pace. That’s why those who make a career in the contact center industry rely on their peers for advice and information.

Each year, ICMI puts together a list of the top thought leaders in the contact center industry, and we want to hear from you! Who are the contact center, customer experience, and customer service thought leaders you follow on LinkedIn and X (formerly Twitter)? Who inspires you to be a better leader, or shares creative ideas that help you make improvements in your contact center? Who keeps you abreast of the latest trends? Let us know by nominating your favorite thought leaders!

Those with the most votes will make the list of the ICMI Top 25 Thought Leaders of 2024!

To nominate a contact center thought leader, complete the form below or click here. Nominations are due by January 6, 2024!