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Changing your workplace culture requires that leaders and managers expand their ideas and imagination about what they personally can do and what their organizations can achieve.
This means that they and their entire organizations need to have the most important quality for greater success and happiness, and that is optimism.
Here are the three top tips to creating optimism:
People love to achieve and grow. It creates optimism about themselves, and projects positivity into the organization!
Ready to unlock your team's full potential? Join Dianne at Contact Center Demo and Conference!
Dianne Durkin is the president and founder of Loyalty Factor, a consulting and training company that enhances employee, customer and brand loyalty for some of the nation’s most prominent corporations in America and many smaller businesses.