By
Erica Marois
| Published: September 05, 2014
| Comments
Will self-service ever replace the live agent? What technology can contact centers use to proactively encourage customers to seek out self-service?
In this thought leadership panel from Contact Center Expo and Conference our expert panelists share their thoughts on all things self-service.
Watch and learn how to set your contact center up to provide successful self-service.
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