ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

ICMI
Advertisement

Be Reachable--You Are Not Bill Murray

By Dayna Steele | Published: September 19, 2014 | Comments

If you give someone your contact information – an email, a phone number, a business card – and he or she contacts you:

  • Reply to the email
  • Answer the phone call
  • Return the text
  • Whatever the contact form is, have the courtesy to reply back within 24 hours

I know we are inundated daily with messages from dozens of sources. Sometimes it is hard to answer everything within 24 or even 48 hours. However, if you have encouraged someone to get in touch with you, then have the courtesy to reply and let him or her know you got the message.

Why the Bill Murray mention? Murray does not have an agent or a manager, only an 800 number. Hysterical. Read more here from USA Today.

Dayna

More Resources

Dayna Steele is the host of The Rock Business video series and is The Rock Talk featured keynote business speaker. Success takes more than talent. Dayna delivers the principles and introduces the rock stars who prove that theory every day. This rock radio Hall of Famer is also the creator of 101 Ways to Rock Your World book series. Dayna is a professional on LinkedIn, occasionally snarky on Twitter, and has absolutely no filter on Facebook.

Topics:

Related

More from Dayna Steele

Subscribe now to ICMI Contact Center Insider!