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Please Give Your Business to My Competition

As the ‘chief tipster’ of an email newsletter, I see out-of-office emails each and every day, way too many of them. More often than not, there is no reason for the sender to even have one. If you MUST use an out-of-office email, at least make it helpful and/or entertaining. Make me laugh or tell we who can help me otherwise it sounds like you are on a beach somewhere and could care less about my business.

In the office today,


Starting this week, ICMI will be featuring one of Dayna's Daily Success Tips each Friday! You can also subscribe to YourDailySuccessTip.com here.

Dayna will be featured as our opening Keynote Speaker at ACCE in Seattle next month - Rock Your World: 5 Things to Do Every Day to Rock Your Customer Service World. She'll also be hosting our first annual Global Call Center of the Year Awards dinner on Tuesday May 14th. Join Dayna and ICMI for all these great events!