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Live from Call Center Demo and Conference: Day 3

By Erica Marois | Date Published: October 23, 2013 - Last Updated August 22, 2018 | Comments

It's hard to believe, but we've reached the final day of Call Center Demo and Conference.

The fun's not over yet, though!

On today's agenda:

  • Best practices breakfast
  • Chip Bell's keynote
  • Technology, networking, and prize drawings in the demo hall
  • Morning and afternoon breakout sessions

Follow along here for live updates and photos all day!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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