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Day 1 of Call Center Demo and Conference is off to a great start!
Registration opened this morning at 7:00 am, and attendees are touring Atlanta area contact centers (including Autotrader.com, Delta, Convergent, and The Home Depot) and sitting in on breakout sessions covering a variety of topics ranging from technology to coaching.
The day will culminate with a welcome reception this evening in the Crystal Ballroom.
Can't join us this week in Atlanta, but want to follow all the action?
We'll be posting daily recaps, as well as live-blogging sessions. Be sure to check our blog daily, and follow the hashtag #CCDemo13 for updates throughout the event.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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