ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

ICMI
Advertisement

Live from Call Center Demo and Conference: Day 1

By Erica Marois | Published: October 21, 2013 | Comments

Day 1 of Call Center Demo and Conference is off to a great start!

Registration opened this morning at 7:00 am, and attendees are touring Atlanta area contact centers (including Autotrader.com, Delta, Convergent, and The Home Depot) and sitting in on breakout sessions covering a variety of topics ranging from technology to coaching.

The day will culminate with a welcome reception this evening in the Crystal Ballroom.

Can't join us this week in Atlanta, but want to follow all the action?

We'll be posting daily recaps, as well as live-blogging sessions. Be sure to check our blog daily, and follow the hashtag #CCDemo13 for updates throughout the event.

 

 

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics:

Related

More from Erica Marois

Subscribe now to ICMI Contact Center Insider!