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Join Us for #CCDemo13 Tweet Chats

By Erica Marois | Date Published: August 01, 2013 - Last Updated August 22, 2018 | Comments

Call Center Demo and Conference is less than three months away, but if you can’t wait for all the great sessions, speakers, exhibitors and networking, we’ve got you covered.  Beginning on Wednesday, August 7th, ICMI will host a weekly #CCDemo13 Tweet Chat at 8pm ET.  We’ll discuss many of the topics to be covered in our sessions in Atlanta, and you’ll have the chance to meet and engage with some of our speakers, exhibitors, and attendees. 

Join us each week by following and using the hashtag #CCDemo13, or check out our Twub.

Our first topic of discussion on August 7th: Secrets of Self-Service: Improving the #CustExp.  ICMI's Community Specialist, Erica Strother, and Content Director Sarah Stealey Reed will moderate this disussion. 

Do you have questions about self-service that you'd like to see covered during our chat?  Leave them in the comments below, or tweet us @CallCenterICMI with the hashtag #CCDemo13.

 

 

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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