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Contact Center Advertising & Sponsorship Opportunities

Connecting You With the Largest Network of Contact Center Decision Makers

ICMI is the leading provider of comprehensive resources for customer management professionals. Our resources supply the insights, information, and essential guidance contact center pros need to advance their teams, strategies, and businesses. Decision makers gain access to subject matter experts and peers to share ideas and brainstorm, find answers and solutions, and create a better, stronger connection with their end users and customers.

Not every business has the same marketing goals, which is why ICMI has an array of media tools and custom services for marketers to build an integrated program that suits their needs. 

Exhibit and Sponsorship Opportunities

ICMI Events feature a wealth of expertise and resources that come from over 30 years of exclusive devotion to the contact center industry. Topics at each event are timely, and presenters are industry experts and gurus. Past ICMI Events have addressed such crucial areas as remote workers, customer experience, artificial intelligence, CRM, workforce optimization and social media.

Take a look at the events ICMI offers to give you the best opportunity in the service and support industry to reach targeted contact center decision makers. Become an exhibitor/sponsor at our upcoming events:

ICMI Contact Center Expo

April 12 - 13, 2023 | Digital Experience

October 16 - 19, 2023 | Orlando, FL

Visit Event Website

Online Lead Generation Opportunities

ICMI.com is the most effective way to access comprehensive information on all aspects of contact-center business and technology. The site attracts solutions-oriented contact center managers and executives who turn to ICMI and its flagship weekly email newsletter, the ICMI Contact Center Insider, when they’re looking for explanatory and contextual information that bring customer contact business and technology trends and issues into focus.

Download ICMI Media Kit


Additional Sponsorship Opportunities

For more information on sponsorship opportunities, please contact ICMI Sales at [email protected].