7 Tips for Creating an Effective Contact Center Mission Statement
Empowering contact center excellence for 30 years!

7 Tips for Creating an Effective Contact Center Mission Statement

Does your contact center have a mission statement? Without a common purpose, it's difficult to keep employees engaged, customers satisfied, and the business running smoothly. Here are seven tips you can use to create or refine an effective mission statement for your team.

If you're looking for more ways to boost engagement and performance, join us at ICMI Contact Center Expo, this May 21-24 in Orlando, FL. Be sure to check out the "Boost Your Culture" learning track.

 



Topics: Culture & Morale, Strategy & Planning

Related

More from Erica Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?