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How to Create Loyal Customers (And Friends)

By Dayna Steele | Date Published: October 02, 2015 - Last Updated August 22, 2018 | Comments

Thanks for being awesomeLet your best customers know how you really feel. Any chance you get to WOW a customer, take it. Sometimes all it takes is something as simple as a smile or a quick handwritten note. Wonder Husband spends a great deal of time on United Airlines. The pilot handed him this business card with a note on the back as he left the plane on his last trip. Airlines aren’t the best these days with customer service – this one simple memorable gesture makes up for a lot of that.

Also read: Is this your customer service?

Write someone a note today and tell them how much you care …. business or personal.

Dayna Steele is the host of The Rock Business video series and is The Rock Talk featured keynote business speaker. Success takes more than talent. Dayna delivers the principles and introduces the rock stars who prove that theory every day. This rock radio Hall of Famer is also the creator of 101 Ways to Rock Your World book series. Dayna is a professional on LinkedIn, occasionally snarky on Twitter, and has absolutely no filter on Facebook.

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