I hear you loud and clear, now buckle up
Empowering contact center excellence for 30 years!

I hear you loud and clear, now buckle up

Each day, you are inundated with over 200,000 messages – from texts and emails to ads and other marketing messages. Only 40 to 50 of those messages actually make it into your consciousness. You need to deliver a message to your customers and potential fans – how do you break through the noise? How do you make the top ten that make it through to someone’s brain?

Do something good, do something that benefits the customer, do something entertaining, do something creative, do something different.

Watch this Southwest Airlines flight attendant break through the noise!

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Dayna

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Topics: Customer Experience

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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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