I hear you loud and clear, now buckle up
Empowering contact center excellence for 30 years!

I hear you loud and clear, now buckle up

Each day, you are inundated with over 200,000 messages – from texts and emails to ads and other marketing messages. Only 40 to 50 of those messages actually make it into your consciousness. You need to deliver a message to your customers and potential fans – how do you break through the noise? How do you make the top ten that make it through to someone’s brain?

Do something good, do something that benefits the customer, do something entertaining, do something creative, do something different.

Watch this Southwest Airlines flight attendant break through the noise!

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Dayna

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Topics: Customer Experience

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On average, how much time do your supervisors/managers spend coaching their team of representatives?

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