Be an ICMI.com Contributor!
ICMI.com is the definitive source of information for the contact center industry. More than 100,000 individuals visit us online each month for best practices, resources, and access to our community of customer experience professionals.
We look to experts like you to help shape, educate, and inspire our extraordinarily dynamic industry. Contact center leaders consider us a critical resource for information because we have passionate and dedicated experts—like you—who are willing to share their experiences.
If you're interested in sharing your knowledge and expertise, we ask that you review the 2017 Editorial Calendar. This document outlines our high-level topics for the year, and we hope it will kick-start your creative process!
Once you’re ready, please take a moment to fill out our Contributor Interest Form. It'll take just a couple of minutes, and it'll give us all the necessary information we need to set you up as an official contributor.