Orlando, FLMay 4-7, 2015
Early Bird Pricing ends Mar 20 - Save $200
Orlando, FL | May 4-7, 2015
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Monday, May 4th: 5:00 PM – 7:00 PMTuesday, May 5th: 10:00 AM – 2:00PMWednesday, May 6th: 10:00 AM – 12:30 PM
Sunday, 5:00 PM – 7:00 PM
Come mingle with your peers and have a beer! This is a great chance to connect, converse and get to know who is here this year so you can make new contacts, exchange ideas, and share tips while enjoying drinks and light hors d’oeuvres.
Monday, 5:00 PM – 7:00 PM
Now's your time to meet up with colleagues or friends and share tidbits about your day; then take a stroll and browse the latest contact center solutions in a relaxed, casual environment. It all takes place in the Expo Hall.
Tuesday, 7:15 AM – 8:15 AM
Get a jumpstart on your networking by identifying and sharing experiences with others in your industry.
Tuesday, 10:15 AM
Free book signed by Keynote Speaker for first 50+ attendees following the Keynote Presentation.
Tuesday, 1:00 PM – 1:30 PM
Following lunch and a special Keynote presentation in the Ballroom, attendees can enjoy a dessert reception in the Expo Hall.
Tuesday, 6:00 PM – 8:30 PM
Join us for a poolside Luau with drinks and hors' d'oeuvres as we recognize and celebrate excellence within the industry. It’s included in your conference pass!
Wednesday, 7:15 AM – 8:15 AM
Meet your contact center peers/table hosts as they share lessons learned and success stories on specific areas of challenge within their centers. Select a topic you’d like to learn more about – then enjoy a tasty breakfast and great conversation.
Wednesday, 10:15 AM
Wednesday, 8:00 PM
Join your colleagues, friends and family for a wonderful evening of viewing Walt Disney World Epcot Illuminations. Your ticket includes access to a private viewing area reserved especially for Contact Center Expo & Conference attendees and their guests along with a delicious dessert buffet. A short 10 minute walk from the hotel is all it takes to enjoy this magical evening. NOTE: This is an add-on for just $75
During exhibit hall hours
This is your opportunity to win valuable prizes! Simply visit the booths of participating vendors, have your passport stamped, and return the completed passport for your chance to win! Prizes to be offered include a $200 Amazon gift card, an IPAD mini, a Kindle Fire HD, and Bose Noise Cancelling Headphones.
During Exhibit hall hours - by appointment
Receive a customized professional development “roadmap” - for your contact center – that identifies recommended next steps in your team’s development. For more information, contact Todd Piccuillo at email@example.com.
Tuesday & Wednesday in Expo Hall, Times Vary
These open-to-all sessions provide first-class education and conclude with a drawing for a $100 American Express Gift Certificate!
“The quality of the speakers was excellent and the relevance of the topics was spot on. The keynote speakers were great also. I definitely feel I got my money's worth.”
Susan Litt , Customer Service Manager, Green Shield Canada
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