Each of our site tour options has been carefully selected to provide a detailed and distinctive view of a contact center’s operations, as well as best practices and takeaways to apply to your own center. Many attendees have cited these tours as the perfect complement to their conference experience. We’re certain you’ll agree!
Site tours are offered on Tuesday, May 6 (Premium or All-Access pass only) and Friday, May 9 (All-Access pass only).
Limited space is available on each tour. Unfortunately, we are not able to maintain a standby list for sold out tours prior to the event. Paid Conference registrants interested in attending a sold out tour may check with the site tour desk on Tuesday, May 6 (located near registration) to be placed on a standby list for any cancellations or no-shows.