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Start Your Engines: How Gamification Can Drive Contact Center Retention, Engagement, and Performance
Date: February 16, 2022 Time: 2:00 pm ET
Presenters:
Jenny Dempsey Consumer Experience Manager , Apeel Sciences
Vern Fernandez Senior Manager , Contact Center Excellence at Jabra
Moderators:
Tim McElgunn Principal Analyst , ICMI
Overview: Join a panel of industry experts on February 16th at 2PM ET to learn how you can use gamification to turn data-driven insights into powerful, targeted training, challenges, and awards that will help your team reach its full potential. Read More
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