ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

Webinars

Upcoming Webinars

Partnering with AI to build the next generation contact center

Date: June 13, 2023
Time: 2:00 pm ET

Presenters:

Alan Ranger  

Alan Ranger
Vice President of Global Marketing , Cognigy

Headshot for David Myron  

David Myron
Principal Analyst, Contact Center Technologies , Omdia


Moderators:

Tim McElgunn  

Tim McElgunn
Principal Analyst , ICMI


Overview:

Read More

Register

Sponsored by Cognigy

How CX will help your organization survive or thrive in an uncertain economy

Date: June 21, 2023
Time: 2:00 pm ET

Presenters:

Mark Ungerman  

Mark Ungerman
Product Marketing Director , NICE CXone

Salina Ferrow  

Salina Ferrow
Founder and CEO , Contribution Consulting, LLC.

Kiki Chocklett  

Kiki Chocklett
Consultant , Shadowbox CX


Moderators:

Tim McElgunn  

Tim McElgunn
Principal Analyst , ICMI


Overview:

Read More

Register

Sponsored by NICE

Webinars Available On-Demand

Title
Sponsor

The State of EX and CX in 2022 and Beyond

Published December 15, 2021

Genesys

View More Webinars