Advertisement

Webinars

Upcoming Webinars

5 Omnichannel Lessons Learned the Hard Way

Date: February 19, 2020
Time: 2 pm ET

Presenters:

Brian Spraetz  

Brian Spraetz
Senior Product Marketing Manager , Five9

 

Scott Sachs
President , SJS Solutions, LLC


Moderators:

Roy Atkinson  

Roy Atkinson
Group Principal Analyst , HDI/ICMI


Overview:
Join us on Wednesday, February 19, at 2:00 PM ET for an interactive and informative hour. Read More

Register

Sponsored by Five9

2020 Vision: Contact Center Trends to Watch

Date: January 22, 2019
Time: 2 pm ET

Presenters:


Moderators:

Roy Atkinson  

Roy Atkinson
Group Principal Analyst , HDI/ICMI


Overview:
Join us on Wednesday, January 22, at 2:00 PM ET for an interactive and informative hour that will present important trends for 2020 and beyond. Read More

Register

Sponsored by serenova

Webinars Available On-Demand

Title
Sponsor

4 Keys to Improving Agent Satisfaction

Published August 21, 2019

Practical Ways to Boost Agent Morale

Published May 22, 2019

Five9

5 Contact Center Trends to Watch in 2019

Published October 17, 2018

Five9

View More Webinars