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Nominate a Peer for the ICMI Top 25 Thought Leaders of 2023 List

CommunicationThe contact center industry is in a state of flux, and the only way to stay on top of the rapid pace of change is to learn at a quick pace. That’s why those who make a career in the contact center industry rely on their peers for advice and information.

Each year, ICMI puts together a list of the top thought leaders in the contact center industry, and we want to hear from you! Who are the contact center, customer experience, and customer service thought leaders you follow on Twitter and LinkedIn? Who inspires you to be a better leader, or shares creative ideas that help you make improvements in your contact center? Who keeps you abreast of the latest trends in customer experience? Let us know by nominating your favorite thought leaders!

Those with the most votes will make the list of the ICMI Top 25 Thought Leaders of 2023!

To nominate a contact center thought leader, click on this form. You do not need to have a Google account to fill out this Google form (only to save your progress). Nominations are due by December 05, 2022!