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7 Low-Cost Methods of Making Customer Communications More Consistent

Spotlight on Operations: Join Leslie this October 28-30 at ICMI Contact Center Connections. She'll be speaking in session 305, "How to Deliver Consistent Customer Communications in an Omnichannel World." 

Want to improve the way you communicate with customers? Consistency is key! This week during #ICMIchat, Leslie O'Flahavan led a discussion on improving the consistency of customer communications. The good news? Even the most budget-strapped organizations can use these tips to make customer interactions clearer and more effective. 

Read a full chat recap here.