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ICMI Top 5 Special Edition: #CCExpo15

By Justin Robbins, Erica Marois | Date Published: April 28, 2015 - Last Updated August 22, 2018 | Comments

Headed to Orlando next week for Contact Center Expo and Conference?  If so, then this special edition of the ICMI.com Top 5 is for you!  Watch as we share a few tips to help you make the most of your experience at #CCExpo15.

Download the mobile app: http://ubm.io/1HLj1wt

Attend the awards party:  http://ubm.io/1DYYJzY

Meet our exhibitors: http://ubm.io/1BLZN3O

Check out the agenda: http://ubm.io/1b6Mvb4

Justin Robbins

Justin is Founder and Principal Analyst at Metric Sherpa. He's an independent analyst, consultant, and speaker who helps customer experience leaders and CX solution providers understand and overcome their obstacles to success.

 

 

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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