Prior to joining Blue Ocean Contact Centers, Amy Bennet Roach spent 25 years in the PR and advertising industries. Her experience extends from developing and implementing multichannel marketing plans to managing crisis communications through to speech writing for federal cabinet ministers. In her current role as Director of Communications for Blue Ocean, Amy oversees external marketing and sales communications as well as internal communications for the 600-person contact center. In that role, Amy continues to push marketing strategies and activities to new levels, creating attraction and consideration for Blue Ocean in the global contact center market. She plays an integral role in keeping the multi-generational workforce engaged and informed while contributing to the organization’s cool culture. Find her on Google Plus.