Chat with us, powered by LiveChat Costs and Causes of Contact Center Attrition

ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

Costs and Causes of Contact Center Attrition

Attrition is one of the biggest challenges contact centers face.  Can you relate?

In this video I share two of the main causes at the root of attrition and offer up some strategies for lessening the problem.

Watch and share your thoughts and opinions in the comments!