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Note from the editor: How easy (or difficult) is it for your customers to reach you? This tip from Dayna Steele is a good reminder to us all. Is it time to update your processes or technology? Today's customers want an effortless experience. Join us at Contact Center Expo and Conference as keynote speaker Matt Dixon explains how to take the effort out of the customer experience and drive loyalty.
Do you still use a fax machine? Stop it. Stop it now. Fax-MachineFrom HowToGeek.com: Some slow-moving businesses and government agencies may not accept documents over email, forcing you to fax them in. Don’t be the antiquated company or entrepreneur still using this technology – technology that was invented before Internet use became worldwide. We haven’t had a fax machine for over three years. You really don’t need it. You want to appear forward thinking, right? If you must fax, at least get rid of the machine and see The Best Internet Fax Services from PC Magazine.
Dayna(Share this tip with a habitual faxer)
Dayna Steele is the host of The Rock Business video series and is The Rock Talk featured keynote business speaker. Success takes more than talent. Dayna delivers the principles and introduces the rock stars who prove that theory every day. This rock radio Hall of Famer is also the creator of 101 Ways to Rock Your World book series. Dayna is a professional on LinkedIn, occasionally snarky on Twitter, and has absolutely no filter on Facebook.
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