Published: October 17, 2014 | Comments
Change is in the air. Change has always been in the air – that’s called progress. I spoke to a group of business owners yesterday about change, specifically about the fact that they don’t control it, the customer does.
Change is all about keeping up with what the customer wants and how they want it. Here are five ways to recognize coming changes:
I’d bet the cable companies will be one of the next behemoths to go mainly because they are not listening to their customers. In fact, we cut the cable cord three days ago and haven’t missed it yet. We can find everything we need to watch and listen to online. Read: HBO Go-Ing Away From Cable, Will Stand on Its Own.