TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

Advertisement

Tell Us About Your Call Center and You Could Win an iPad 2

Improve Your Call Center by Sharing Your Experience with ICMI.

Input from our community is important, because it helps us help the industry understand best practices for better efficiency and customer satisfaction. Every bit helps! So, please take a few minutes to tell us about your inbound, outbound, services, sales and/or blended call center:

ICMI Research Survey 2011

You’ll get best practices resources for your participation.

If you complete the survey by midnight EST of July 8th, you will be entered into a drawing to win a 16 GB iPad 2! There are only a few more days left to be eligible for the drawing, so take the survey today!

Christina Hammarberg is the former associate editor at ICMI.