ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Vendor Scorecard Sneak Peek

 Contact Center Technology Vendor Selection Scorecard

An exclusive look at the criteria used by ICMI to grade and compare technology vendors.

ICMI's Contact Center Technology Vendor Selection is a well-oiled process, and one of the most crucial steps is the grading and comparison of viable vendors. This sneak peek will give you a chance to see the kinds of criteria we score vendors on, to ensure that your choice is the perfect solution for you.

Please complete the form below to download the scorecard sneak peek. If you're ready to see the full scorecard, please submit a request.


All fields marked with * are required.