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Call for Speakers is Closed

The submission period is closed. Acceptance status will be sent the week of May 12, 2023.

As it always has, Contact Center Expo brings together experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower contact center and customer experience pros to make a real difference in their careers and organizations. Nearly 1,000 leaders will gather in October at the Loews Royal Pacific for a week of insightful presentations, informative case studies, and strategic guidance.

We are looking to make Contact Center Expo a more diverse and inclusive program, featuring speakers who offer practical guidance and specific takeaways/lessons learned that will enable attendees to make immediate improvements in their own organizations. 

Important Dates

  • February 21, 2023: Call for Speakers opens
  • March 24, 2023: Call for Speakers closes
  • Week of May 12: Notification of acceptance status
  • October 16 - 19, 2023: Event dates

    Interested in Speaking at Future Events?

    Sign up to get notified when the Call for Speakers opens for future events. 

    ICMI's Contact Center Expo Speakers