Call for Speakers

Submit your proposal to be a speaker at ICMI's Contact Center Expo taking place October 21 - 24, 2024.

Deadline Extended! Proposals will now be accepted until April 5, 2024.

As it always has, Contact Center Expo brings together experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower contact center and customer experience pros to make a real difference in their careers and organizations. Over 1,000 leaders will gather in October in Orlando, FL for 4 days of insightful presentations, informative case studies, and strategic guidance.

We are looking to make Contact Center Expo a more diverse and inclusive program, featuring speakers who offer practical guidance and specific takeaways/lessons learned that will enable attendees to make immediate improvements in their own organizations.

 

 

Call for Speakers Toolkit

In this toolkit, you will find: 

• An overview of the process
• Eligibility criteria
• Key selection criteria
• Rules of engagement
• Evaluation guide

We’ve also included descriptions of the conference tracks and tips for navigating SUBS, our submission portal.