CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Digital | May 17 - 18
Orlando | October 16 - 19
Exhibit REGISTER

Become A Sponsor

Networking

Can't-Miss Event for the Contact Center Industry

ICMI's Contact Center Expo unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our event for effective solutions to common industry challenges. The ICMI community is not just eager to connect - they are professionals that need new strategies, tactics, and solutions to keep up with rapidly evolving technologies and drive change.

As a solutions provider needing to reach contact center and customer service decision-makers, you cannot afford to miss ICMI's Contact Center Expo's digital and in-person events. It’s the ideal platform to reach contact center professionals in one place while they search for the type of solutions you offer.

Request Sponsorship Info

 

Reach Engaged Decision-Makers

ICMI's Contact Center Expo has a proven track record of consistently delivering the highest quality community of contact center professionals — the majority of whom are charged with the mission of evaluating, implementing and purchasing customer care products and solutions, including:
  • Senior-level VPs and Directors accountable for strategic planning and alignment.
  • New and Experienced Managers responsible for operational and tactical plans.
  • Team Leaders and Supervisors in charge of day-to-day operations, coaching and monitoring.
  • Customer Support Professionals who need to acquire new skills for their everyday jobs.
  • Analysts who require a fundamental understanding of industry principles.
  • CIOs who desire financial improvements from enhances call-center operations.
  • CTOs who require integration of call center strategy with other internal departments.

Plus many more decision-makers in search of solutions in all areas of contact centers including agent software, AI, chatbots, cloud solutions, multichannel/omnichannel, self-service, WFO and more.

CC Expo Statistics

 Download Sample Attendee List

 

Ready to Get Started?

Fill out this short form to learn more about sponsorship packages suitable to any budget or marketing goal.

Reserve your space

Sponsors