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In this edition of the ICMI.com Monthly Top 5, we share our five most popular contact center resources from September. From the launch of our awards submission process, to brand new research and articles, it was an exciting month! Watch the video below to find out which resources made the list this time.
Want to see your content featured in a future Top 5 video? Contact Erica ([email protected]) to learn more about contributing guest content to ICMI.
Justin is Founder and Principal Analyst at Metric Sherpa. He's an independent analyst, consultant, and speaker who helps customer experience leaders and CX solution providers understand and overcome their obstacles to success.
